Terms and Conditions

Introduction

These Terms and Conditions explain how Casiku Casino operates and what is expected of every customer. They cover account creation, financial transactions, use of promotions, responsible gambling measures, and the rights and limitations that apply to both parties. The operator reserves the right to amend these terms at any time, and continued use of the site after changes have been published constitutes acceptance of the updated version.

Account Registration and Eligibility

To open an account you must be at least eighteen years old and legally entitled to gamble in your country of residence. You may only hold one account per person, household, IP address and payment method. During registration you must provide accurate, complete and truthful information. We reserve the right to request proof of identity, age and address at any stage.

Account Security

You are responsible for keeping your username, password and any other security details confidential. Any activity carried out under your account will be regarded as having been performed by you. If you suspect that your account has been compromised you must notify customer support immediately. We are not liable for any losses that occur before you report unauthorised use.

Deposits and Withdrawals

Funds can be added to your account using the payment methods displayed on the cashier page. All deposits must come from a source in your own name. Withdrawal requests are subject to verification checks to prevent fraud and money laundering. Once approved, funds are returned to the original payment method or an alternative approved by the operator. Processing times vary depending on the method chosen and the completeness of your verification documents.

Before any withdrawal can be processed we may require you to verify your identity, address and payment details. Failure to provide satisfactory documentation within a reasonable period may result in the withdrawal being cancelled and the funds returned to the balance.

Bonuses and Promotions

From time to time we offer bonuses, free spins and other promotional offers. Each promotion has its own set of rules regarding eligibility, wagering requirements, maximum stakes and withdrawal limits. These specific conditions are displayed alongside the offer and form part of these Terms and Conditions. We reserve the right to withdraw, amend or restrict any promotion without notice. Abuse of bonuses, including the use of multiple accounts or irregular betting patterns designed to exploit offers, may result in the bonus and associated winnings being forfeited.

Responsible Gambling

We are committed to supporting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, session reminders and self-exclusion options. If you feel that gambling is becoming a problem, please make use of these tools or contact our customer support team. We also participate in external self-exclusion schemes where available.

Prohibited Activities

You must not use the platform for any unlawful purpose. The following activities are strictly forbidden and may lead to immediate account closure and forfeiture of funds:

• Creating more than one account
• Providing false or misleading registration information
• Colluding with other players or engaging in fraudulent activity
• Using automated scripts, bots or any form of artificial intelligence to gain an unfair advantage
• Attempting to manipulate, abuse or exploit any aspect of the games or promotions

Intellectual Property

All content, graphics, logos, game names and software on the website remain the property of the operator or its licensors. You are granted a limited, personal, non-transferable licence to use the platform for recreational purposes only. Any other use, reproduction or distribution is strictly prohibited.

Limitation of Liability

The website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, error-free operation or that the platform will meet your specific requirements. To the maximum extent permitted by law we shall not be liable for any indirect, consequential or punitive losses arising from your use of the services. Our total liability shall never exceed the amount you have paid to us in the preceding twelve months.

Termination and Suspension

We may suspend or permanently close your account at any time, with or without notice, if we believe you have breached these terms, engaged in illegal activity, or for any other reason at our sole discretion. In the event of termination any remaining balance will be returned to you after all necessary checks have been completed, unless we are required by law to withhold the funds.

Changes to These Terms

We may update or modify these Terms and Conditions at any time. The revised version will be published on the website with the effective date clearly displayed. It is your responsibility to check for updates regularly. Your continued use of the platform after any changes constitutes acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which the operator is licensed. Any disputes shall be subject to the exclusive jurisdiction of the courts in that territory.

If you have any questions about these terms, please contact our customer support team who will be happy to assist.