Privacy Policy

Information We Collect

We gather information that enables us to deliver, personalise and continuously improve the services we offer. This may include details you share with us directly when creating an account, making a deposit or withdrawal, or contacting our support team.

Typical information includes your full name, date of birth, residential address, email address, telephone number and payment details. We also collect information generated through your use of the platform, such as betting history, game preferences, and interactions with customer support.

Technical and Usage Data

In addition to the data you provide, our systems automatically record technical details including your IP address, browser type and version, device operating system, pages visited, time and date of visits, and how you navigate through our website. This helps us understand user behaviour and maintain the security of our platform.

How We Use Your Information

We use the collected data primarily to provide and manage your gaming account, process transactions securely, verify your identity where required by law, and deliver customer support when needed. The information also allows us to tailor your experience, for example by recommending games that match your interests or notifying you of balance updates.

Where you have given clear consent, we may send you personalised offers, bonuses and news about new releases. We also use aggregated data to analyse and improve our services, conduct research, and meet our legal and regulatory responsibilities as a licensed operator.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected partners who assist us in operating the casino. These include payment service providers, identity verification agencies, hosting and IT support companies, and professional advisers.

Disclosure may also be required to comply with licensing conditions, prevent fraud, or respond to lawful requests from regulatory authorities and law enforcement. In all such cases we ensure appropriate safeguards and contracts are in place to protect your information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, analyse site performance and provide a smoother experience. These may include strictly necessary cookies that enable core functionality as well as analytical and marketing cookies that help us understand visitor patterns.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of the website and the games available to you.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. These include encryption of sensitive information, secure servers, access controls, and regular security reviews. While no system can guarantee complete security, we work continuously to minimise risks.

Your Rights

You have several important rights regarding your personal data. These include the right to access a copy of the information we hold, to request correction of inaccurate details, and in certain circumstances to ask for deletion or restrict how we process your data. You may also withdraw consent for marketing communications at any time.

To exercise any of these rights, simply contact our customer support team. We will respond promptly and in accordance with legal requirements. In some cases we may need to verify your identity before proceeding with your request.

International Data Transfers

Some of our service providers are located outside the UK. When we transfer personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place, such as approved contractual clauses or certification schemes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The latest version will always be available on this page, and we will notify you of any material changes through the website or by email where appropriate. Continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact our dedicated support team via live chat or by emailing the address provided on our website. We aim to resolve any issues quickly and transparently.